[1]
“Predictive AI Proactive Customer Engagement Platform with Real-Time Friction Mitigation Utilising AI-Driven Churn Prediction”, TMS, vol. 3, no. 3, pp. 8–20, Sep. 2025, Accessed: Aug. 26, 2026. Available: https://www.yuktabpublisher.com/index.php/TMS/article/view/339